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Legacy provides professional, courtesy, multi-lingual
operators available to your business 24 hours a day 365 days a year! Help Desk/Customer Service Orders, customer service messages, technical support inquiries, and reservations are processed through our custom built software system. Data can be delivered real-time in any format needed. Each client is assigned their own National Account
Coordinator (NAC) that will help design and deliver the exact Call
Center and Data Delivery program needed to support your needs. Unlike our competition Legacy is an inter-exchange
carrier and provides its own toll-free telephone service for its
clients. No aspect of our service is outsourced insuring quality
transmission and guaranteed problem resolution times. Powerful and flexible features in its customized ACD system allow Legacy to implement call-processing solutions that meet a wide range of customer needs. We can create, modify, and publish announcements and data changes quickly and efficiently. No matter the industry you operate in Legacy can
deliver Call Center services that will save your Company time, money,
and manpower.
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